Privacy policy

Privacy Policy

Normify ("we", "us", or "our") is committed to protecting the privacy and security of our website visitors ("you"). This Privacy Policy explains how normify.us (the "site") collects, uses, and discloses your personal information when you visit or make a purchase. By accessing or using the site, you agree to the practices described in this policy. If you do not agree, please do not use the site.

Collecting Personal Information
When you visit the site, we may collect personal information about you, your device, and your interactions with the site. We may also collect additional details if you contact us for customer support.

Personal information we collect may include:

  • Name

  • Billing and shipping addresses

  • Payment information

  • Email address

  • Phone number

  • Order details

We may collect this information when you:

  • Make a purchase

  • Sign up for our newsletter or marketing communications

  • Voluntarily provide information

  • Enter a contest, promotion, or survey

We also automatically collect device and browsing data using cookies, log files, web beacons, tags, analytics tools, and pixels. This may include:

  • Browser version

  • IP address

  • Cookie data

  • Pages and products viewed

  • Time zone

  • Search terms

  • How you interact with the site

Purpose of Collection
We collect your information to:

  • Provide and ship products

  • Process payments

  • Send order confirmations and updates

  • Improve our services

  • Offer customer support

  • Communicate marketing and product updates, where applicable

This information may be shared with Shopify, our e-commerce platform, to help fulfill orders and operate the site.

Sharing Personal Information
We share your personal information with third-party service providers only when necessary to provide our services and fulfill our contract with you. For example:

  • We use Shopify to power our store. Learn more at: Shopify Privacy Policy

  • We may share your information to comply with laws, respond to lawful requests, or protect our rights

Using Personal Information
We may use your personal information to:

  • Understand how visitors use the site through Google Analytics

  • Offer and fulfill product purchases

  • Process and manage orders

  • Communicate with you

  • Send marketing or product updates (with your consent)

  • Provide customer support

  • Administer contests or promotions

  • Carry out any other purpose with your consent

Retention
When you place an order, we retain your personal information unless you request its deletion.

Cookies
Cookies are small data files stored on your device when you visit our site. We use functional, performance, advertising, and social media cookies to enhance your experience and remember preferences.

Cookies help us:

  • Recognize returning users

  • Improve functionality

  • Track site usage

  • Personalize your experience

To learn more about Shopify’s cookie practices, visit: Shopify Cookies Policy

Tracking Cookies
Blocking cookies may not prevent all information sharing with third parties. To manage or opt out of certain tracking, refer to the advertising or cookie settings on your device.

Do Not Track
There is no consistent industry standard for “Do Not Track” signals. As such, we do not alter our data practices in response to these signals.

Payment Information
When you make a payment, it’s processed by a third-party provider. That provider may collect or access your name, address, email, payment details, and billing information. Please review their privacy policy for more information.

Protection of Information
We take commercially reasonable steps to protect your personal data from unauthorized access, misuse, or loss. However, no system is 100% secure. Submitting your information is done at your own risk.

Third-Party Sites and Social Media
Our site may link to third-party websites or social media platforms (e.g., Instagram, Pinterest, YouTube). These platforms may collect data through their features (e.g., Like buttons) and have their own privacy policies. We are not responsible for their practices. Please review their policies before using those features.

Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted here.

Contact
For questions about this policy or to make a request regarding your personal information, contact us at:
📧 customercare@normify.us